Introduction

Waveshare Limited ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, or promotions. By accessing or using our services, you consent to the practices described herein.

Information We Collect

We collect only the minimum information necessary to fulfill legitimate business purposes, including:

Personal Information:

Name, email address, shipping address, and payment details (e.g., credit card information).

Sensitive Data:

All payment information (e.g., credit card numbers) is exclusively collected through pages secured with SSL/TLS 1.2+ encryption.

How We Use Your Information

Your information is used solely for the following purposes:

To process transactions and deliver purchased goods/services.
To respond to inquiries and provide customer support.
To improve website functionality and user experience through anonymized analytics.

Restrictions on Use:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your personal information or images will not be used in advertising without your explicit prior written consent.

Data Sharing and Disclosure

We may disclose your information only in the following circumstances:
To trusted third-party service providers (e.g., payment processors, logistics partners) strictly required to fulfill contractual obligations.
When legally compelled (e.g., court order, government request) or to protect our legal rights in good faith.

Free Gifts and Incentives

Any free gifts or incentives are offered under explicit conditions:

As part of a completed purchase (e.g., loyalty rewards).
During marketing campaigns where the primary intent is brand promotion, with no obligation to provide additional personal data beyond transaction requirements.
Terms and conditions of such programs will be clearly disclosed prior to participation.

Compliance with Laws

This policy is designed to comply with the Personal Information Protection Law (PIPL) of China. If you access our services from other jurisdictions, you are responsible for ensuring compliance with local regulations.

Data Security

We implement industry-standard technical and organizational measures, including:

End-to-end SSL/TLS encryption for all sensitive data transmissions.
Regular penetration testing and role-based access controls.

Your Rights

You have the right to:

Access, rectify, or request deletion of your personal data.
Opt out of marketing communications via unsubscribe links or direct request.
Withdraw consent for non-essential data processing.
To exercise these rights, contact our Data Protection Officer at: [email protected]

Policy Updates

We reserve the right to update this policy periodically.